How Rgent Technology Handles Website Information

1. Information We Collect

We may collect information you voluntarily provide through website forms, email links, phone calls, or other communication methods. This may include name, company name, job title, phone number, email address, business location, service interests, contract or provider review details, and any message submitted through the website.

We and our service providers may also automatically collect certain information when you visit the website, such as IP address, browser and device type, operating system, pages viewed, referring pages, date and time of visits, and approximate location derived from an IP address. This information may be collected through cookies, pixels, tags, local storage, and similar technologies.

We may also receive information from third parties, including analytics providers, advertising platforms, scheduling or CRM tools, referral partners, and publicly available sources.

2. How We Use Information

We may use information to respond to inquiries and schedule technology reviews; provide advisory services and customer support; send administrative messages, confirmations, and service notices; send marketing communications where permitted by law; measure website traffic, performance, and engagement; detect and prevent fraud, abuse, and security incidents; enforce our terms, agreements, and policies; comply with legal, regulatory, accounting, and tax obligations; establish, exercise, or defend legal claims; and complete a merger, acquisition, or transfer of business assets.

We do not use website form submissions to make automated decisions about visitors.

3. Cookies and Similar Technologies

The website may use cookies and similar technologies to support essential functions, remember preferences, understand website performance, and measure marketing activity.

You can control cookies through your browser settings. Blocking certain cookies may affect website functionality. Where required, you may manage cookie preferences through a consent tool. Because there is not a uniform industry response to browser-based "Do Not Track" signals, the website may not respond to them.

4. Analytics and Advertising

We may use third-party analytics services such as Google Analytics to measure website traffic and engagement. We may also use advertising tools to measure campaign effectiveness and support marketing. Only services actually in use on the website are governed by this Policy. You may be able to manage advertising preferences through the applicable provider or your browser settings.

5. How We Disclose Information

We may disclose information to service providers that perform services for us, including website hosting, analytics, email delivery, scheduling, CRM, security, and technical support. Our website developer and marketing provider may access website data as a service provider when reasonably necessary to host, maintain, secure, troubleshoot, or improve the website.

We may also disclose information to business partners when reasonably necessary to respond to a request or provide a service; when required by law, court order, or other legal process; to protect the rights, property, safety, and security of our business or others; to detect, prevent, or investigate fraud or unlawful activity; and in connection with a merger, acquisition, financing, or sale of business assets.

We may disclose information when you request, direct, authorize, or consent to the disclosure. We do not sell personal information for money. Certain advertising or analytics activities may be considered a "sale" or use for targeted advertising under some state privacy laws.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, and security obligations. Retention periods vary based on the type of information, the reason it was collected, and applicable law.

7. Data Security

We use administrative, technical, and physical safeguards that we consider reasonable and appropriate for the nature of the information and our operations. These measures may include access restrictions, secure hosting, encrypted transmission, software maintenance, backups, and service-provider review.

No website, network, database, or electronic transmission is completely secure. We cannot guarantee absolute security, and you provide information electronically at your own risk.

8. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you; request a portable copy of certain personal information; opt out of certain sales, sharing, or targeted advertising; and appeal a decision concerning a privacy request.

To submit a privacy request, contact us using the information in the Contact section below. Please include your name, contact information, and a clear description of your request. We will respond within the period required by applicable law.

9. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us. Even after opting out of promotional messages, you may continue to receive non-promotional communications relating to services, transactions, or legal notices.

Consent to receive automated marketing communications is not a condition of receiving advisory services.

10. Third-Party Websites and Embedded Content

The website may link to or include content from third-party websites, platforms, maps, videos, or other services. Third parties may collect information when you interact with their content. Their privacy practices are governed by their own policies, not this Privacy Policy.

11. Children's Privacy

The website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information through the website, please contact us so we can review and, where appropriate, delete the information.

12. Users Outside the United States

The website is operated from the United States. If you access the website from another country, your information may be transferred to, processed in, and stored in the United States. Privacy and data-protection laws in those jurisdictions may differ from the laws where you live.

13. Accessibility of This Notice

We seek to make this Privacy Policy and our privacy-request process accessible to people with disabilities. If you have difficulty accessing this notice or submitting a request, contact us and tell us the communication method or format that would be helpful. We will make reasonable, good-faith efforts to provide an accessible alternative.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. The revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update is subject to the revised Privacy Policy.

15. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Rgent Technology Contact Form: rgenttech.com/contact Phone: 813-231-3401 Website: rgenttech.com